--- title: "Privacy policy — Mokto" description: "What mokto.fr collects, which cookies are used, how long data is kept, and how to exercise your rights." url: https://mokto.fr/en/privacy --- # Privacy policy Updated 23 October 2026 ## Controllers Clément Loeuillet and Jules Reynaud, sole traders, are joint controllers of the processing described here. A request sent to [hello@mokto.fr](mailto:hello@mokto.fr) is handled for both. Their details are in the [legal notice](https://mokto.fr/en/legal-notice) . ## What we process - Audience measurement, only if you click Accept: pages viewed, technical information (browser, device type) and the identifier set by Google Analytics. Legal basis: your consent (GDPR article 6(1)(a)). Tools: Google Analytics 4 (G-92L76YT5SY) and Google Tag Manager (GTM-55NQN7XN). - Visit recordings, only if you click Accept: clicks, scrolling, mouse movements, pages viewed and technical information, to produce heatmaps and recordings of visits that show where the site is hard to follow. What you type in form fields is masked. Legal basis: your consent (GDPR article 6(1)(a)). Tool: Microsoft Clarity (z25er69khm). - Site traffic, without cookies and so without asking: Cloudflare Web Analytics counts page views, the site you came from, the country, the browser and device type and loading times. Nothing is read or written on your device, and no identifier follows you from one visit or one site to another. Legal basis: legitimate interest (article 6(1)(f)) in knowing how much the site is visited. - Booking: if you reserve a slot in the Mokbook calendar, Mokto’s booking tool, the details you enter (usually your name, email and the time) are sent to Mokto and hosted by OVH. The appointment is then added to our Google calendars and the call takes place on Google Meet, so Google also processes these details. Legal basis: steps prior to a contract (article 6(1)(b)). - Messages sent to [hello@mokto.fr](mailto:hello@mokto.fr) : the message and your contact details, so we can reply. Legal basis: steps prior to a contract, or legitimate interest in answering a request. - Site security: Cloudflare may keep connection logs (IP address, date, requested resource) to run and protect the site. Legal basis: legitimate interest (article 6(1)(f)). ## Cookies No measurement cookie is stored before you choose. Refuse is shown at the same level as Accept. Continuing to browse is not consent. - Remembering the choice: an entry in the browser’s local storage (key mokto-consent), not a cookie. Duration: 6 months. It only stops us asking again. This storage is required to honour your choice. - After Accept: Google Analytics cookies (\_ga and \_ga\_\*) and Google Tag Manager. Duration up to 2 years, set by Google. Purpose: visit statistics. Advertising cookies stay off. - After Accept: Microsoft Clarity cookies on mokto.fr, \_clck (1 year) and \_clsk (1 day), which link the pages of one visit. Microsoft may also set cookies on its own domains (CLID, MUID, ANONCHK, MR, SM). Clarity is told that ad storage is refused. - Calendar: the times come from Mokbook, hosted by OVH, without cookies. - Site traffic: Cloudflare Web Analytics counts visits without cookies, whatever you choose. ## Changing your choice The Cookies link in the footer reopens the banner. Refusing after an earlier acceptance clears the measurement cookies the site can delete, then reloads the page so the tags stop. You can also block cookies in your browser. ## Recipients and transfers Audience measurement, visit recordings, appointments and hosting are processed by Google LLC, Microsoft Ireland Operations Limited and Cloudflare, Inc., which may transfer data outside the European Union, including to the United States. Google, Microsoft and Cloudflare participate in the EU-US Data Privacy Framework. Policies: [Google](https://policies.google.com/privacy) , [Microsoft](https://privacy.microsoft.com/privacystatement) and [Cloudflare](https://www.cloudflare.com/privacypolicy/) . ## Retention - Cookie choice: 6 months, then we ask again. - Audience measurement: at most the lifetime of Google’s cookies, up to 2 years. - Visit recordings: 30 days at Microsoft, up to 9 months for those set aside and a random sample. - Email and bookings: for the exchange and any legal duties, then deletion. - Hosting logs: for as long as Cloudflare keeps them for security. ## Your rights You can ask for access, rectification, erasure, restriction, portability, and object to processing based on legitimate interest. You can withdraw consent at any time. Write to [hello@mokto.fr](mailto:hello@mokto.fr) . You can also lodge a complaint with the CNIL, 3 place de Fontenoy, TSA 80715, 75334 Paris CEDEX 07, France, [cnil.fr](https://www.cnil.fr/) . ## Thirty minutes to scope your project. You leave with a first opinion and the next steps, even if we don’t work together. prefer to write? reply within 24 working hours hello@mokto.fr **First call with Mokto** video call · 30 min · no commitment [Choose a slot in our calendar](https://mokbook.mokto.fr/equipe/mokto/cadrage-projet)